Online Office Problems

Reproducing the office in remote-work-land reproduces it’s problems:

Real-time voice/video calls are vaults of exchange where nobody outside of those present knows what went on (call recordings don’t count, who listens to those, really?)

Synchronous creativity where “you had to be there”, where great ideas were missed because they were on a slightly different timezone, where the thinking behind the genius is left to folklore rather than documented fact.

Heroes who heroically save the day with a great plan or last-minute solve, because the process behind collaboration wasn’t suitably organised to let the ‘heroes’ all retire.

If you have a physical office, embrace it and all it’s flaws.

But if you’re fortunate enough to have a remote office, leave those flaws behind by embracing the principles that make remote working effective, efficient and calm.