On staying the course

If a service strains your team, design things differently so it’s a joy to send and receive.

If a helicopter landing starts messy, it’ll end messy, so start the landing procedure again.

If you’re baking cookies and they taste all wrong, don’t add frosting, bake new cookies.

There’s a time for pushing ahead with what you have.

But there’s also a time for allowing yourself to start anew, no matter how deep you are.

Don’t stay the course if the course leads somewhere worse.